Tag: pandemic

The Erosion of Social Bridges

There are positive attributes to like-mindedness. It’s a way to find common ground and interests in practically all relationships be it personal, professional, philosophical and spiritual.

We understand that having similar interests can help solidify these relationships. We also know that different pursuits can develop into new perspectives, and these perspectives can present alternative ways of thought and action, perhaps some you haven’t thought of yet.

Unfortunately, the bridges which can connect the like-minded and those diverse in thought and action, are in danger. There is a level of social deconstruction affecting not only the infrastructure of social interactions and preferences, but our individual feelings of well-being [health] and significance [purpose].

Some may like it more than others, but various apps connect us both professionally and personally.

The relevance surrounding social engagement has been noted across many communication channels–magazine articles, academic papers, broadcast news, and more. The absence of in person, face-to-face interactions with colleagues, friends, family, business connections, neighbors, et al, has created varying levels of social isolation.

Some may miss the informal chatter when shuffling the hallways to and from meetings. There’s the interaction during lunch periods and conversations at the water cooler and copy room. I certainly miss some of the gatherings and conversations, either formal or informal. The taken-for-granted expressions of “good morning…good to see you…how’s your kid doing…you’re looking well, feeling better I hope….” and so on, chips away at our own self-perception and emotions borne by experiences. And this includes uncomfortable expressions and experiences as well. The good and not-so-good are inevitable in everyone’s life.

Before the pandemic, on two or more days during the workweek, a small group of us banter about life, kids, work pressures and current events. The time together in the lunchroom is not just small talk or attempts to fill in the question, “So, what’s new with you?” The time, albeit brief, permits a reciprocal exchange of ideas and feelings, or concerns and burdens, and even lighter moments, which on the whole, provide a brief respite from work. I miss deciphering the “Jumble” word game found in newspapers. Just about everyone at the table has had a go at the jumbled letters. Not surprisingly, others who saunter by have also added their own guesses.

Circa 2013. Interaction: Want to wear blue jeans on a Friday? Contribute to a charity.

Everyone has preferences though our personal constructs, expectations and beliefs can be as different and varied as the objects on our planet. And that’s what nurtures our face-to-face, in person interactions. We know there are differences, but I like to think that deep down, a lot of what matters between us are all too familiar.

Digital communications–Facetime, Instagram, zoom meetings, text messages and so forth have their place and their legions of supporters. Personally, I miss nuances of expression, of feeling connected and relevant in life whenever people are not physically present. Perhaps I’m just old fashioned but for me, being face-to-face validates our humanity.

Change in Venue…

On a cold, windy January day, I took a walk to familiarize myself with another area of Brooklyn. As I do on such sorties, I have a camera in hand. It’s just an integral part of me carrying that, along with a fountain pen. In combination, perhaps an odd idiosyncrasy. Go figure.

There has been so much news about struggling businesses in an economy best described as uncertain if not scary. Regardless of your own standing, uncertainty feeds fear. It’s like that for many, even those who still have a job. There have been a myriad of changes in less than a year, and many of them are unprecedented as we know.

And yet I’m encouraged with the way businesses evolve, regardless of the risks and constraints of an unrelenting pandemic. Adaptation abounds. As I pass several restaurants and eateries small and large, I can’t help but notice the physical changes in these venues. Where there was once a length of curb used for parking has now been pre-empted by saw horses and orange pylons, cuts of plywood fashioned into walls and even structures with lockable doors, sliding windows, and other things that can make or break an outdoor dining experience. Being early in the day, most of these venues were still closed.

The way these dining improvisations unfold reminds me of a line from Shakespeare’s Richard III, which says,

Now is the winter of our discontent
Made glorious summer by this sun of York;

Summer is still several months away, but we can long for it. For now, our discontent, our malaise and all that has transpired has made burdens to bear heavier by the frigid air. Winter can represent discontent, but I can also make an argument for the hot, unbearably humid days of summer offering the same.

Bricks and mortars have had to survive with 25% capacity. As anyone who owns a restaurant or pub will tell you, to survive is one thing, but to thrive means sustainability. And sustainability means recency and frequency of patrons through limited seating, curbside pick-up and delivery. All modes need to be deployed.

Let’s take the 80-20 rule, where 80% of a business is generated by 20% of the total customer base, and extrapolate to a pandemic index of sorts. I think if this entire 20% group supports their favorite restaurant, diner, food wagon or cart at least once a week for say the first 6 months of 2021, well, that recency and frequency in commerce and service could make a difference. For patrons, a feeling of outreach and support; for the eateries, a glimmer of hope and possibilities heretofore unseen if not improbable.

Perhaps my thinking is too simplistic, too unrefined and certainly enough to have my MBA stripped from my CV. But who am I not to think outside the box, to consider actions however “small” as things unworthy of effort and possibility? Because there’s enough doubt to go around these days, I’ll let Shakespeare have the last word:

Our doubts are traitors, and make us lose oft what we might win, by fearing to attempt…