The Humphs…

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I think I’ve seen just about everything this election year. It won’t get the best of me in spite of it. So, after conferring with my buddy, Humphrey, we determined that he is another option for the ballot. Humphs may not have fluency in diplo-speak and he doesn’t speak from both sides of his mouth [jaw?], but he will be honest about things…and you will know it.

Spread the word. You’ll feel in the dumps, if you don’t vote for Humphs!

Spoons

I took a major sortie into the Berkshires this morning. I needed to get additional photos of the area for one of the company’s websites. You can say that I’m responsible for providing content—among other things, related to marketing, PR, design, graphic production, video, media buying & scheduling, writing and so forth. You can’t make this up. So, I’m it, the Jack-of-all-trades [and definitely a master of none!] that is the marketing department. My days have been jammed with concurrent projects and deadlines, so I was overdue to break out and live in the moment.

 

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At about a half-past-my-stomach growling, I really needed to fuel up. Breakfast was hours ago. While scouting for potential photos, I noticed this little restaurant. What caught my eye were the words, “breakfast and lunch.”

Adding to the attraction was the name of the place: Spoon. That made me think of my daughter’s business, Splendid Spoon. I think she’d get a kick out of the theme of this place. And the food’s quite good at this little restaurant-cafe, this being a key detail since she is a gourmet chef/entrepreneur.

 

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So, on the walls, carefully spaced, are framed 4×6-inch photos of patrons with spoons clinging off their noses! Clever theme and an even more clever branding idea. This is an interactive wall that anyone can genuinely “like,” no electric switch or finger swipe required.

 

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This bench was fashioned from old, wooden milk crates, the kind that carried glass containers. You can see some of the wiring that created the spaces for the bottles to sit in. Now, patrons sit on it. I love little details like this. Behind the bench appears to be old barn wood and just above that is a wall of marble, or perhaps soap stone, I’m not sure.

 

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My omelet made with artichokes, jalapeno peppers and salmon. I might’ve forgotten an ingredient or two, but what mattered most was that it tasted fantastic. Sorry, I had to take a bite; I should’ve taken the photo first.The potatoes were also quite good! And of course, I wanted to make an entry into my journal. Bon appetit!

 

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Rural Marketing

It’s a wonderful drive to get there. Along the way, you’ll see some of the most pastoral and picturesque landscapes that New England can offer.

The restaurant at South Face Sugarfarm is celebrating its last season. For over 30 years, the family has been serving a variety of New England breakfast fare to visitors from all over. Many visitors become regulars who then make the trip every Spring to partake of homemade waffles, pancakes and more. Naturally, the sugarfarm’s maple syrup is the siren that prompts visitors to make the trek. Ours is a leisurely one hour drive.

As far as I can remember, they didn’t do much advertising through the years. You might open a Thursday Lifestyle section of the local newspaper and see a small ad. That was it. No radio, TV, outdoor, direct mail and so on.

I suppose in its purest form, word-of-mouth marketing is its biggest champion in generating traffic. Whenever we’re there, it’s often crowded and if the weather is half-way decent, people who signed in for a table wait outside. We’ve since learned to go as early as possible. People don’t mind waiting; call it rural networking if you will, as you’ll hear introductions and conversations that could work just as well in a big city cafe.

The experience at South Face Sugerfarm Restaurant defines the brand. It’s consistently congenial, comfortable and more. The food is great of course. The service is very good and the overall feel is one of down-to-earth simplicity. Paper plates and plastic utensils are the order of the day. Everything else is home-made if not uniquely belonging to South Face.

On some visits, there’s a cacophony of “hellos” and “great to see you again” mixed in with small talk and the occasional hearty chuckle or a chorus of “No way!” The cozy dining room can be whisper calm one moment and bustling the next.

I know I’ll miss the drive up to little Ashfield, Massachusetts and miss the South Face restaurant even more. But this is New England and somewhere, another sugarhouse beckons an introduction.

CORRECTIONS: I received word from the owner that advertising was actually regularly done via newspapers in the area as well as on the online directory, massmaple.org as well as more recently on Facebook. My apologies for the error.

Marketing Idioms in the Snow

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Everyday life is filled with idioms. Sometimes I think of them as bridges connecting a concept, a service, a product, even a person. After a snowfall, the gates open and I’m at the mercy of a brain that works to find a metaphor, an idiomatic expression, a slice each of the expected, unexpected and infrequently, something on the order of the unimaginable.

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My favorite type of snow is the dry, fluffy stuff. It may not pack well to create a snowball or a snowman, but it’s easy to shovel off a driveway or brush off a car. For many skiers, fresh powder is nirvana: how can this get any better?

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This kind of snowfall encourages you to look around. The cars are covered like blankets. Flat, open fields are akin to a slice of white bread. The trees look powdered by confectionary sugar. This kind of snow is a visible version of a special aura. Whatever is under the snow takes on another quality. Attributes of beauty, protection, secrecy, purity, freshness are some that come to mind. “Use _____ soap because it’s as pure as the driven snow.”

In this case, snow isn’t all that bad now, is it?